F.A.Q

1.How so low price?

We constantly seek new sources of product from primarily retail dot coms that have gone BANKRUPT or have gone out of business. We make an offer to purchase their remaining inventory to deflate their losses and reduce their overall debt.
Often times if at all possible we source directly from the FACTORY and thus "cut out" the middle man and go directly from the source to the customer.
Being an internet only based company; we do not have all the OVERHEAD of the larger retail store organizations. Overhead such as physical "brick and mortar" stores, a large workforce, commercial advertising, large corporate expenditures, etc.
We are a small company, without a lot of costs associated in running a smaller company.
 
As a result of these practices we are often able to obtain products at substantially lower prices. Often we are able to obtain product at even lower prices than wholesale directly from the manufacturer or primary manufacturer distributors. We pass these opportunities and great bargains directly to you, our valued customer.
 

2. How safe is shopping on this website?
This online shop is committed to safeguarding your privacy when making online purchases. We respect your privacy and will not willingly share the information you provide us with outside companies or organizations. Our website maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.

3.How can I place an order online?
Click on the item you wish to purchase then click "add to shopping cart ". You can add additional items or proceed to 'checkout'. 

4.Do you ship your merchandise worldwide?
Yes, we will ship our merchandise worldwide by international express mail, and it usually takes about 1-2 weeks for delivery.

5.How can I track my parcel online?
The tracking number will be sent to you by email once the items have been shipped in 2 days. The shipping information of the items is traceable online.

6.What kind of currency do you accept?
At present, we accept GBP, USD, EURO Currency.

7. How do I pay for my order? Do I have many choices?

We only accept payment via Credit Cards now. At present, we can accept Master Card, Visa Card.With credit cards, you can make payment quickly and securely on-line.There are many Advantages with using Credit Cards Online Payment:
    (1). Payment can be done directly and immediately after submitting the order.
    (2). You don't need to share any of your confidential financial details with our website. The payment process is well under control and protection.

8.Will I get an order confirmation?
We will send you an email to comfirm after you order is placed immediately.

9.When will my products be delivered?
After your order has been dispatched, we will send you tracking number via e-mail. You can track your parcel status in 2-3 days online with the tracking number we offer. Usually you can receive your parcel in 7-9 working days.

10.What if I'm not in when you deliver?
Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 18pm. If you or the intended recipient is not available, you can contact your local post office with your tracking number directly to arrange re-delivery or collect our parcel personally.

11. Will you accept return?
Returns & Exchanges are allowed for the items which are defective or damaged upon receipt or the wrong items sent by mistake. Items must be returned within 3 days upon the receipt.
Please contact us first to receive our agreement.

12. What if my package is damaged?
If the merchandise that you received is damaged, you have 48 hours from the receipt of your package to notify us. Please send us email to discuss your damaged merchandise with a customer service representative.

 

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